1.5L Glass Ergo Jar With Lid for Polish Customer

A Polish client came to Newray after encountering numerous issues with his previous glass bottle supplier:

• Bottles were prone to breaking
• Bodies were not round enough, making labeling difficult
• Caps were leaking frequently

Despite paying a relatively high price, he couldn’t understand why there were still so many problems.

When he shared his frustrations with a Newray sales consultant, everything became clear. His previous supplier—a small factory—produced different types of bottles mixed in the same production batch. The production lines lacked basic quality control, and there were no strict inspection standards before delivery. For example, neck tolerance, a crucial parameter in glass bottle production, was completely ignored. A larger neck size leads to a greater tolerance range, which increases the risk of cap mismatch and leakage.

After multiple video calls and discussions, the customer said he learned more about glass packaging from the Newray team than ever before. He began to understand how to identify a reliable glass bottle supplier.

Following sampling and testing, he was extremely satisfied with the quality and immediately shared his annual purchase plan with Newray.

Our team created a detailed year-round delivery schedule, helping him clearly plan:

When to place orders

When the goods will be ready

When they will arrive

This brought him great peace of mind.

We also helped him source 100# tinplate caps, customized with his own logo. When he received the goods, he was amazed—he paid less than before, but received products a hundred times better.

He was so impressed that he voluntarily recommended Newray to his business partners, encouraging them to work with us for custom glass packaging as well.