I.Client Background
Lily, a customer based in Chile, first contacted NEWRAY through our official website while sourcing a glassware food storage containers in 750ml. Her brand focuses on high-end kitchen and food storage products, with strict requirements for material quality, airtight performance, and visual appeal. The objective was to develop a storage solution that not only performs reliably in daily use but also enhances shelf presence and supports brand value.
II.Product Recommendation
After reviewing Lily’s requirements, NEWRAY recommended one of our core products: a 750ml borosilicate glass pantry storage containers combined with a natural acacia wood lid. This model was selected for its balance of functionality and aesthetics.
This solution aligned well with the client’s positioning in the premium segment and her expectations for long-term market performance.
III.Project Challenge
The order presented two significant challenges:
DDP (Delivered Duty Paid) door-to-door delivery to Chile
An extremely tight one-week production lead time for a full container order
Given the technical requirements of borosilicate glass production — including precise temperature control and extended forming cycles — achieving such a short lead time required careful coordination and execution.
IV.NEWRAY’s Execution
To meet the client’s timeline, NEWRAY worked closely with our production team to optimize scheduling and allocate dedicated resources. The team operated under continuous high-intensity production for seven consecutive days, while maintaining strict in-process quality control.
The order was completed on schedule and handed over smoothly to our long-term logistics partner. Including ocean freight and customs clearance, the total transit time was just over 20 days, and the shipment was successfully delivered to the client’s warehouse under DDP terms.
V.Results and Client Feedback
Upon receipt, Lily expressed strong satisfaction with both the product quality and the overall project execution for her glass tea coffee sugar canisters order. She specifically highlighted NEWRAY’s efficiency, professionalism, and ability to deliver under challenging timelines. The jars met her expectations in terms of appearance, sealing performance, and overall finish.
Following the successful delivery, Lily confirmed her intention to place a repeat order within three months, marking the beginning of a long-term cooperative relationship.
As a professional glass jar manufacturer, NEWRAY specializes in borosilicate glass containers, customized packaging solutions, and reliable global delivery. We support brands worldwide by transforming packaging concepts into market-ready products — even under demanding timelines.
Application
Food storage (coffee, tea, sugar, grains, spices)
Premium kitchen and pantry organization
Retail and private-label packaging for food and lifestyle brands
Item Description
- Model: 750ml Borosilicate Storage Containers for Kitchen Glass with Acacia Wood Lid
- Weight: Approx. 420g (jar and lid)
- Capacity: 750ml
- Material: High borosilicate glass + natural acacia wood
- Order Quantity: 1 × 40HQ container
- Sealing: Airtight silicone gasket