Bulk Glass Beverage Packaging Bottle for Coconut Juice for A Thai Customer

Yen, the founder of a fast-growing coconut juice brand in Thailand, reached out via WhatsApp. After receiving our prompt response and product catalog, Yen shortlisted five bottle designs from our recommendations. She eventually selected a versatile and market-proven flat glass beverage bottle available in 250ml and 500ml, widely praised for its excellent label compatibility—one of our best-selling solutions for juice products.

Just as the cooperation was about to be finalized, Yen raised a crucial concern:“Your price is 5 cents higher than another supplier for this glass liquor bottles.”Instead of rushing to cut prices, we approached the issue from a deeper professional perspective—thanks to our understanding of logistics in Southeast Asia.

We knew that comparing only the unit price often overlooks the total landing cost. So we politely asked Yen to confirm whether the competitor’s CIF price included destination port charges. As we suspected, their quote contained hidden costs—the destination fees were not included. In contrast, our all-inclusive quotation actually saved Yen about 8% in overall costs. This transparency immediately strengthened her trust in our professionalism.

Seizing the momentum, we further highlighted NEWRAY’s unique advantages. Since this was Yen’s first time importing from China, we proposed a far more convenient DDP (Delivered Duty Paid) solution. Leveraging our local warehouse in Thailand, we enabled Yen to pick up goods directly nearby—no complicated customs clearance, no risks, no hassle.

“This is unbelievable!” Yen replied after receiving the updated quotation. “This kind of one-stop solution is exactly what a startup brand like ours needs.”

What began as hesitation over a 5-cent price difference evolved into full confidence. Yen not only recognized our technical expertise but also appreciated our integrity and transparency. Ultimately, we secured a 5,000-piece trial order, laying a solid foundation for long-term cooperation.